QFD : Quality Function Deployment
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| Audience/Grade: | College Freshman-Continuing Education |
| Discipline(s): |
Design Engineering Management Mechanical Engineering |
| Special Topic(s): | |
| Learning Resource Type: |
Teaching - Tutorial |
| Media Type: |
Unknown |
| Author(s): |
Organization:QFD Institute |
| Description: | "QFD : Quality Function Deployment is a comprehensive quality design method that: 1. Seeks out spoken and unspoken customer needs from fuzzy Voice of the Customer verbatim; 2. Uncovers "positive" quality that wows the customer; 3. Translates these into designs characteristics and deliverable actions; and 4. Builds and delivers a quality product or service by focusing the various business functions toward achieving a common goal—customer satisfaction. The QFD Institute is a non-profit organization dedicated to dissemination and advancement of QFD through on-going R&D, current best practices and tools, and state-of-the-art QFD education programs and training methods. " |
| Rating: |
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| Related Resources | |
| Keywords: | QFD Quality Functional Deployment |
| Usage Tip | |
| Related ABET Criteria: |
(c) Design a system, component, or process |
| Use of Resource: |
Useful reference site with examples. |
| Difficulty: |
Medium |
| Interactivity Level: |
Low |
| Version Info | |
| Publication Date: | March 2008 |
| Platform/Format: |
WWW |
| Cost: |
Free |
| Download URL: | http://www.qfdi.org/ |
| Metadata: |
IEEE LOM Record |
| Collection: |
NEEDS
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